Terms & Conditions
All domain names registered, renewed, managed, brokered or sold by domainname.co.uk are subject to the following Terms & Conditions.
Domain Name Prices & Availability
-
- Prices and availability of domain names advertised on domainname.co.uk are believed to be accurate at the time of publication. We reserve the right to withdraw from a sale or registration in the event of a genuine pricing error or where a domain is no longer available.
-
- If a domain name is unavailable or incorrectly priced, we will contact you as soon as reasonably possible and any payment received will be refunded to the original payment method.
-
- domainname.co.uk shall not be liable for any costs, losses or damages arising from the withdrawal of a sale, failed registration attempt or domain unavailability.
-
- Customers are advised not to incur third-party costs or enter into contractual obligations relating to a domain name until ownership or registration has been fully confirmed.
Buy It Now Purchases via Afternic
-
- Certain domain name purchases may be processed through our aftermarket sales partner Afternic and are subject to their applicable terms and escrow procedures.
-
- domainname.co.uk will clearly outline whether a domain purchase is being facilitated via Afternic before payment is made.
-
- Once payment has been secured through the relevant escrow or marketplace process, transfer instructions will be provided to the buyer.
- Domain transfers will only be considered complete once the buyer has gained control of the domain name and the payment provider has confirmed completion of the transaction.
Offers
-
- Any offer submitted for a domain name may be accepted, rejected or countered at our sole discretion.
-
- Offers made by domainname.co.uk are subject to domain availability and may be withdrawn at any time before payment is completed.
-
- Unless otherwise agreed in writing, payment must be completed within 5 working days of an offer being accepted.
-
- Any escrow, brokerage or payment processing fees may be added to the final transaction value where applicable.
Domain Registrations
-
- Domain registrations are subject to registry availability and are processed on a first-come, first-served basis.
-
- All .uk domain registrations are managed in accordance with the policies and terms of Nominet.
-
- domainname.co.uk operates in compliance with applicable registry policies and registrar obligations.
Your Obligations
-
- You agree that any domain registered or managed through domainname.co.uk will:
-
- Not be used unlawfully;
-
- Not infringe upon the rights of any third party;
-
- Not be used for abusive, fraudulent or malicious purposes;
-
- Not knowingly breach intellectual property rights.
-
- You acknowledge that whilst we will endeavour to secure your chosen domain name, we cannot guarantee successful registration even if the domain appears available at the time of enquiry.
-
- You agree to provide accurate and up-to-date contact information including:
-
- Full name;
-
- Postal address;
-
- Telephone number;
-
- Email address;
-
- Company information where applicable.
-
- You acknowledge that providing false or misleading information may result in suspension, cancellation or loss of the domain registration.
-
- You are responsible for maintaining accurate registrant information at all times.
Domain Renewals & Expiry
For domains managed directly by domainname.co.uk:
-
- Renewal reminders may be sent before a domain reaches its expiry date using the contact information held on file.
-
- Domains will only renew automatically where an auto-renewal arrangement has been agreed or enabled by the customer.
-
- Failure to renew a domain may result in suspension, interruption of services or eventual deletion of the domain name.
-
- Certain domain extensions may enter grace or redemption periods after expiry where restoration remains possible. Additional recovery or restoration fees may apply.
-
- Once a domain has been deleted from the registry it may become available for public re-registration on a first-come, first-served basis.
-
- Customers are responsible for ensuring their contact information and billing details remain accurate to avoid failed renewals.
For domains not managed directly by domainname.co.uk:
-
- Renewal reminders may not be issued.
-
- Customers should refer to the policies of the registrar currently managing the domain name.
-
- domainname.co.uk accepts no responsibility for expired domains held with third-party registrars.
Domain Charges
-
- Registration and renewal pricing varies depending on the domain extension and registration term selected.
-
- Pricing will always be displayed clearly before checkout or renewal.
-
- Transfers of .uk domains away from domainname.co.uk are generally free of charge, although we are not responsible for charges imposed by third-party registrars.
-
- Additional services including brokerage, DNS management, hosting or aftermarket services may carry separate fees.
Complaints, Abuse & Support
-
- For support enquiries, complaints or abuse reports please contact: info@domainname.co.uk
-
- We aim to acknowledge most enquiries within one business day.
-
- Abuse complaints relating to phishing, malware, spam or illegal activity are reviewed as quickly as reasonably possible.
-
- Complaints may also be submitted in writing to our registered business address listed on our Contact page.
Nominet Terms & Policies
Customers should be aware that .uk domains are also subject to the policies and terms of Nominet.
Relevant documents include:
-
- Nominet Registrant Terms & Conditions
-
- Nominet Dispute Resolution Service Policy
Further information can be found via the official Nominet website.
General
-
- We reserve the right to amend these Terms & Conditions at any time.
-
- Continued use of our services constitutes acceptance of the latest version of these Terms.
-
- These Terms shall be governed by the laws of England and Wales.